Hendrick Honda Hickory
Dealership Sales Review
I recently purchased a used Civic for my daughter. Great car and excellent service by Patrick Greene and Rick McClure. 4 days later, I purchased a 2015 civic SI from hendrick of Hickory. What a nightmare!!! We were lied to 3 times by Vince in finance, I requested pin striping and after making and confirming an appointment, no pin striping AND Vince was going to charge me for it?!! There is a lot more but in all honesty, once you pay for the car, you are nothing to them. No worries, Mike Johnson Toyota will do the pin striping for free. Imagine that..better service from a company who really cares. I also have an appointment on Monday at another dealership to show us how to use the functions we paid for. Boo on you Hendrick cars of Hickory!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No