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Johnson Lexus of Durham


1013 Southpoint Auto Park Blvd, Durham, NC 27713 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
Great customer experience!
Written by Sisler3 on 04/05/2019

Ask for Eryk Rippenhagen, he’s knowledgeable, sincere and won’t waste your time! I had a much older model Lexus and was not planning to buy a new car when I stopped at this dealership towards the end of the year. I had test driven some other cars but didn’t really like any. I spoke with Eryk and he took the time to understand exactly what I was looking for. We immediately honed in on the NX300 and Apple Car Play as the key function. Not all NX300s have it, so next Eryk had to find a color combo I would like, with the key function I wanted. I had never leased a car before, Eryk helped me to understand what that would look like and worked to find a car with the color combo and features I wanted. I never felt pressured and walked away from the entire experience feeling like the team at Johnson Lexus Durham is completely customer focused. They don’t want to sell you the car you are buying today, instead they want to make sure that your experience with them brings you, your family and friends back for their next car and the one after that. Three months in, I love my car. It’s a pleasure to drive and Car Play does everything I ask it to do. Not only that but my car sends me regular emails on how it’s doing, so I never have to be concerned about fluid levels etc. Go to Johnson Lexus Durham and ask for Eryk- he knows his stuff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Johnson Lexus of Durham on 09/13/2019
Dealer Response
Thank you for taking the time to share your great dealership experience. It was our pleasure to assist you.
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