Bleecker Chrysler Dodge Jeep Ram

1. Despite 3 calls, my trade in was never cancelled and just now received a final DMV letter saying it has been revoked and there is a $50 civil penalty on my license due to liability insurance. 2. As part of negotiating, installing a remote start was promised but it's been 3 months and they still haven't even ordered the part (siting switching companies). After 3 months, you would think they could figure out their supplier issues, get the part from a neighboring dealer, or at least call me with updates. 3. May have just been ignorance but I was told by their finance guy that I could not use the SECU's 2.75% loan and was given a 4.5% loan instead. The following day switched it over to SECU with no problems. I get they may be busy, remote starts take time away from other more lucrative installs, and they make money on loans but if you treat the customer well, they become repeat buyers and refer others. That's sales 101.