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Hendrick Volkswagen Of Concord


7500 Hendrick Auto Plaza NW, Concord, NC 28027 (map)
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Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Should Have Walked Away
Written by wburg02 on 04/21/2015

Bought a car here about a month ago and was just looking at my paperwork. In the buying process I was having second thoughts and decided to keep my car, but just about everybody in the dealership that day swarmed over us. They offered an extra amount for my trade, and said they could throw in a maintenance plan and some oil changes. One would think that since this was offered the dealer would pay for it, I mean it's just good business and truthful. However that does not seem to be the case, as a car that was supposed to be 6,223.77 after trade-in is for some unknown reason being financed at 9,879.72. So much for throwing anything in, more like throwing fleece over my eyes. Watch out for this dealership, they charge outrageous fees for services you didn't even know you were paying for. p.s. The car I bought was an '07 Saturn Vue Hybrid that I really only bought because it was supposed to get 27 city mpg/32 hwy mpg. So far my BEST combined mpg has been 24 with 75% hwy driving. Gee thanks for selling me a hybrid suv that gets worse gas mileage than a v6 suv. This dealership is awful. ZERO integrity.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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hendrickauto1 on 04/28/2015
Dealer Response
Glad to report that this customers issue has been resolved. We appreciate the opportunity that was given to address these concerns and to take care of our customer!
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