Town & Country Toyota
Dealership Service Review
My Service Advisor at Town & Country Toyota-Scion in Charlotte, NC was Excellent. This was the first time that Ms. Georgette Halko has help me at this Service Department and I was very Impressed with her Professionalism. She greeted me at my car as soon as I arrived. She listened to my concerns, Explained exactly what they were going to do to correct my problem and assured me that she would contact me with any updates. She contacted me one time to explain that I needed a small part and she explained why I needed it, what the price would be and why I needed the part. My Vehicle was ready to go on schedule and Ms. Halko explained to me what they had done to my vehicle and made me feel like she really wanted me to have a great experience. I recommend this Service Department to anyone that wants a stress free service of their vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes