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Victory Chevrolet


717 Rhyne Rd, Charlotte, NC 28214 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

2 out of 5 starsservice Rating
Customer/car owner
Written by Ashley* on 01/12/2025

I paid for a 6 year/60,000 mile oil changes tire rotation service when I bought my car my car is neither 6 years old or have 60,000 miles and they said I am out of oil changes and had to pay I also had to replace a part in my gearshifter which had been replaced before and happens to be under recall which was replaced before free of charge because of the recall I was robbed on this trip next car I get will not come from here I will take my hard earned money else where

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Theo Sanders on 01/14/2025
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 770-9938 to discuss your concerns, as your satisfaction is of utmost importance to us.
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