Victory Chevrolet
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Dealership Service Review
service Rating
Very dissatisfied
Written byon 01/10/2020
Customer service is absent at this location, someone made a mistake with The paper work and now I have to be the one to fix it and use my personal time for an employee at this location who was careless. And all I hear is “we understand your frustration” not you don’t. If I knew that my experience was going to be like this I would of gone to another dealership!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Eddie Conz on 02/13/2020
Dealer Response
Thank you for taking the time to leave a review Angelica, and we apologize for any inconvenience. Please feel free to reach out to Doug Cordes, our Customer Experience Manager, with any additional comments or questions. He can be reached at 704.790.7800.
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