Scott Clark Honda

We traded in our vehicle for an Odyssey and after paperwork signed we were told it was going to take longer to get vehicle ready(already been there 3 hrs). We were given a rental and told our vehicle would be delivered later around 5pm. Around 5pm no call no vehicle, spoke with salesman (AJ) who stated vehicle had"minor"scratches on bumper that may or may not get fixed that day. Keep in mind we didnt even get to see vehicle before we left. So basically we purchased vehicle, paid $1500 down and didnt even have our vehicle. The next day we expected a call for some tyoe of update. By 1100 no call. My husband spoke to Om and he had another manager name Tim call us. Tim promised us another vehicle (same options but scratch free) within 2 hrs. We also informed AJ, Charles, Om and Tim we left our umbrella in our old vehicle to please bring it since we were not given the option to get stuff out of it. They already had it moved when we left. Well after waiting ALL DAY we finally hadit delivered at 530pm!!!! But without the umbrella! !!!! Today I thought possibly someone would call to at least follow up but no call thus far and its 230pm. I WOULD NEVERBUY FROM SCOTT CLARK AGAIN NOR RECOMMEND IT TO ANYONE!!! Such a terrible experience. I was tempted to cancel the purchase.