Scott Clark Honda
Dealership Sales Review
I love my new Honda Civic but would never do business with Crown Honda of Charlotte, NC again. Due to the shortage of Civics in May I purchased my car from them as no one else had the car/color/equipment combination I wanted. I find it interesting that others have found Richie Carter,the internet sales manager, as unprofessional as we did. At one point, in the middle of our transaction, he even told us he needed to go out for a smoke. Hey Richie, I don't care if you smoke, they're your lungs, just don't make me- your customer- feel like I am getting in the way of of your smoke break. Another time during the "internet" negotiation process he called me 9 times within an hour on my cell phone. BEWARE - Never give Richie Carter you phone number. Bottom line: I wish I had been more patient and waited for [violative content deleted] to get me the car I wanted. They were giving me the same price and they treated me in a very professional manner. While I got a fair price at Crown, it just wasn't worth it. The first thing I did when I got the car home was remove all of Crown's "name tags" from the car as I didn't want anyone to know I did business with them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes