Scott Clark Honda

Working with David Rucker @ Scott Clark Honda was the best vehicle purchasing experience I've ever had. I had been in contact with multiple dealerships in the Charlotte area and had become frustrated with the the lack of specific information provided regarding what was going to be a major purchase. The other dealerships were insistent on my committing to purchase before they would discuss sales price. When Scott Clark Honda called me back (I believe the representative's name was Amy), I had decided to delay purchase and explained to her that I had spent several hours on the phone and in other dealerships and still had no idea the sales price of any vehicle about which I had inquired. I explained that everyone I spoke with only wanted to talk about the monthly payment without telling me how much I would be financing. I was also given very low trade-in allowance from the other dealerships and explained that I was no longer interested in the car I thought I could comfortably afford (Civic) after test drive due to cabin noise and lack of comfortable seating. The person asked if I would allow her sales manager to give me a call. I agreed but held out little hope that another conversation would help. After speaking with David Rucker and JB at Scott Clark Honda, I was offered an Accord LX (loaded) as an alternative that would address my concerns about the Civic and at a lower price than I had originally been quoted for the Civic by one of the other dealerships. There was an extremely generous trade-in allowance and a low APR financing offer (0.9% for 60 months or 1.9% for 72 months). The entire transaction (email quote, drive to dealership, test drive/purchase paperwork/vehicle delivery) was completed in a few hours. The day after I purchased the vehicle, I called JB and David with questions and went back to the dealership. David showed me another trim level of the Accord because I was unsure if I had made the right decision. I decided to stick with the original LX because the differences between the two trim levels weren't that significant to me. Throughout the process, David was kind, patient, respectful, knowledgeable, direct, and extremely professional. After the sale, a representative (Brandie?) went over the features and operating instructions before we left and asked if we had any questions. It was closing time and very cold outside and raining, but she was very helpful and friendly and added to my overall positive impression of this dealership. I would highly recommend Scott Clark Honda to potential buyers.