Scott Clark Honda

I cannot explain how Steve B, Robby P and Kristen W made us feel. We started our car shopping at Metro Honda in Union County where we were left in the dark for 3 days, really. We have bought a Honda CRV, Ridgeline and a Fit in the past 7years. So we know the quality Honda provides. With that said, we left Metro feeling empty and at a loss. I know we are rebuilding our credit and things are tough but I knew this was not right. We also were trading in a fit that we were very upside down in. On the evening of that third day I went by Scott Clark to just look. The Odyssey Touring my wife wanted was right there, so why not ask about it. I was greeted by Steve B, sales, and told him my story and he made me feel like there was a chance. About an hour into the process I get a call from the sales guy from the other dealer. He said his finance guy could not help me. (This is the third day now). Another hour roles by and Steve introduces me to Robby P, Sales Manager, who said they have us at what we were looking to spend. But on top of this, they took my SUV with 220K miles on it and got me in a used (I promise in brand new condition) as well. But the service did not end there, when the following day came around, we were with Kristen W in Finance who gave my kids coloring books and crayons to use during the signing of the papers. I am General Manager of a Very high volume restaurant in town. We strive on customer service so I think I know it when I see it. The service was just awesome, the expectations met and the team there so wanted us to buy from them that they found a way. Hats off to the team! But both Steve and Robby really made us happy and did something their competition could not. Great job dudes....