Scott Clark Honda
Dealership Sales Review
I leased a new car on a Monday - worked with a very nice sales associate, and everything seemed to go great. Went through finance, signed contracts and walked out happy. I returned to the dealership that same week on Friday to bring them my down payment and was told another form needed signing. I was brought to the finance director who informed me that our financing wasn't set, and my payment was going to go up $100/month. They didn't call me to tell me there were any issues, and when I walked out of there on Monday we were told everything was all set. After a hassle of figuring out what to do, they discounted the price of the car so my payment would remain where we originally settled. Today, 2 weeks later, I received yet ANOTHER call from financing stating that a new contract needs to be signed because they didn't use the rebate money correctly on the deal. I live 30 minutes from the dealership, it has been two weeks and this deal still isn't completed. I am so extremely frustrated, and will not return to Scott Clark Honda in 3 years when my lease runs out... nor will I advise anybody to purchase a vehicle there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable