Capital Ford Charlotte
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Ms.
Written byon 06/25/2015
The staff was very helpful. Someone else needs to be trained on what needs to be done when you are buying extended warranty. One person is trained and he was off. Now we have to come back to have this completed in the service dept. The person selling the warranty was great.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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capitalford on 07/07/2015
Dealer Response
Thank you very much for taking the time to write a review for us. We appreciate your feedback as it allows us to make the necessary changes to continuing growing into the best business possible. We are currently in the process of training additional employees to handle the ESP Warranty Pre-delivery. Thank you again for your positive feedback. - Jessica, Customer Relations
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