Capital Ford Charlotte
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sales Rating
Unprofessional
Written byon 10/04/2013
updated 06/06/2025
The salesman was constantly on his cell phone which I think is a slap in my face. This tells me that I am not important enough to him that he cannot give me the attention I believe I deserve in that small time that I am in the dealership. Was he nice? Yes, very nice. We made good conversation in-between his looks and messages on his cell phone. I will never go to this or any other Ford dealership again. I promptly drove to a Nissan dealership and purchased an Altima.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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young_ford on 10/07/2013
Dealer Response
Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about your negative experience. All of our customers are extremely important to us and we value their time greatly. Please contact us at your earliest convenience so that we may resolve this matter.
Best regards,
John Arthur - General Sales Manager, jarthur@youngford.com
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