Capital Ford Charlotte
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Not honest about vehicle accidents
Written byon 03/04/2021
The 2019 Ford Explorer this dealer is selling is posted as "no reported accidents" because they did not report it HAS been in an accident. I see this has occurred before so something is rotten in Denmark. I would avoid these guys. Frankly I have had bad experiences with other Capitol Ford Dealerships in North Carolina. I'm not convinced they would have told me ever that it was wrecked. Luckly I asked.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Capital Ford of Charlotte on 03/05/2021
Dealer Response
We appreciate your feedback regarding your recent interest in one of our vehicles. In an effort to be as transparent as possible with all of our customers, a Carfax is included in all vehicles we have listed online. This allows the customer to see the history of the vehicle they are interested in and allows them to make the best choice for themselves/family. We would like the opportunity to discuss any concerns you may have, however, we are unable to locate you in our system based on the information in your review. Please reach out at your convenience. We can be reached directly at 704-598-2599. We look forward to hearing from you.
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