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Johnson Hyundai of Apex


1405 Vision Dr, Apex, NC 27523 (map)
Today 9:00 AM - 7:00 PM
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Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Same old car salesman techniques
Written by poorracer on 12/15/2013
updated 05/31/2025

I went to test drive some Hyundai vehicles I was looking to buy. Had a pleasant experience during the visits to do the test drives. Since they spent time with me to explain the car and take me on test drives, I thought it was fair to give them the first chance to sell the car to me. I was even willing to pay 100-200 extra if it comes to that to compensate for the extra time they spent with me (I test drove the vehicle I was looking to buy twice). But ultimately when I visited the dealership to buy the car, the same old sales tactics were played. BTW... I already had a email quote from the internet sales person from that dealership and I had told her the name of the sales person I met when I was at the dealership etc. and the sales person was aware of the internet quote also. As soon as I entered the dealership and started the price negotiation, I told the sales person what the OTD price I am looking for and an email quote I already had from another local dealership. With the traditional 'let me talk to my manager' technique to pull you up $50 at a time, ultimately we agreed to a number that was $230 higher than my original offer. At that time, I kind of wanted to look at the car with a different interior. They bring me a car without a $950 package and said this is what we negotiated the price for. If this quote was for the car without the $950 package, it was higher than the price I got in email (if we take the package off of it). They must be thinking I am out of my mind to negotiate a higher price than what I already got in email. When I showed the email quote from them that clearly shows that the package was included, then the salesman says, that quote assumed that I qualify for 'ALL' hyundai discounts that were available at that time. Apart from the $1500 customer incentive hyundai had at this time, I did qualify for 'competitor owner discount' and was financing the car through them. But they said the email price quote is assuming I would qualify for the military and student discounts also ($500 each). Within 5 mins, I was out of that dealership and drove straight to the dealership where I bought the car that evening. If you do go to this dealership, be absolutely clear on the car and packages you are negotiating the price for. See the car first and keep it in front of you while you negotiate the price. In my case, I asked for the price of the car I test drove (which had the $950 package). But the sales person suddenly made a u-turn and said that was for the base model. So... beware. Ravi

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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