Johnson Hyundai of Apex

If you're looking for a dealership that is honest and trustworthy, look elsewhere. After spending several weeks researching various new car models and obtaining competitive quotes from area dealers, I thought I'd try and keep my money in town by giving Johnson Hyundai the last shot at winning my business by at least meeting the best quote I had received from other dealerships. I called the dealership and very clearly provided the salesperson details on the other quotes I had received. After a few exchanged telephone calls within a 15 minute time frame, the sales manager on duty had agreed that they'd match the other dealer pricing and they wanted to earn my business. The next day, I traveled to the dealership to complete the purchase and was troubled to find the sales price now being offered was significantly higher than the pricing agreed to less than 24 hours earlier. Despite my attempts to seek an answer from the sales manager as to why the dealership would not honor their original sales quote, he surprised me further by walking away from the sales table with out any explanation. If Johnson Hyundai ownership reads this post, perhaps you may wish to save the hundreds of thousands of dollars spent annually on marketing, and reallocate these dollars towards honesty and ethics training for your sales management teams.