Johnson Hyundai of Apex

If I give a lower score I would. This was the worst dealership experiences I have ever had. I first made contact with a salesman in the spring. He has since left the dealership. This should have been a warning to me. But, I thought highly of the fact that the dealership was still "family-owned" in the era of big corporate dealers. Wow! What a mistake! I drove in from just across the Virginia border, as I spend a great deal of time in the RTP area due to college and business ties on 9/18/17. I was not able to meet with the salesperson I had been in communication with all day. I politely waited in the customer lounge. Then I was introduced to the one of finance managers, and the deal that I had worked out just a few weeks prior was no longer "available." ( On a side note, I presented the gentleman with my business card expecting reciprocity; alas, this courtesy did not happen. ) I then asked for the "cash" price. I was handed off to another salesperson, and she would not let me even touch the vehicle. The time was about 6:40 pm, and I once again requested the cash price for the Sante Fe Limited Ultimate with the full intention of returning the next morning with a cashier's check from my bank. I was told that the price would be emailed to me later that evening. I was then left standing outside. I was speechless. I am a former bank credit executive, so I have interacted with hundreds of automobile dealers across the US, therefore I am seldom this surprised. I went into great personal details even before my arrival to avoid any such surprises. Here I am 3 weeks removed, and I paid cash for another vehicle that was a luxury brand. I am happy to provide Johnson with my proof of purchase to demonstrate my ability to pay which they to have doubted on that day.