Crossroads Ford of Apex
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Dealership Service Review
service Rating
Great service, great people
Written byon 08/12/2016
I took my 2015 Ford Edge in for regular maintenance, oil change, tire rotation. Staff was kind, courteous, recognized me. I could have had the oil changed in my home town, 60 miles away from Cary. However, I love the way Crossroads staff treats me when I come in for service. I feel valued. I feel that if there is an issue of any kind that they will let me know, and it will be fixed. I feel like a valued customer of both the dealership and the service departments.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes