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Mohawk Honda


175 Freemans Bridge Rd, Scotia, NY 12302 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Untrustworthy and false advertising
Written by KhanIsTheName on 05/30/2017

Is it possible to give negative stars, because if it is, that's where Mohawk Honda would be. Went to Mohawk because they have an AGREEMENT with Kelly Blue Book (KBB) for pricing of the trade in, which I found out in short they DO NOT acknowledge. They lie through their teeth and they falsely advertise deals on the internet. They do not respect their customers whatsoever. If you value your time, disregard this dealership because they're a joke. TL:DR I went there only to have an inexperienced salesman who would leave at 20 min intervals at a time without telling me where he was going, for what, and how long it would take. He brings over the Used Sales Manager who was to do the "selling". I took a test drive of the 2017 CR-V with the inexperienced salesman; salesman gave incorrect and misleading information during the whole test drive. I know this because I did extensive research on the car. Came back to maybe see if we can work numbers. I showed the KBB estimate which, Mohawk claims to abide by, and showed Justin, the used sales manager, and he told me that KBB value was grossly overestimated, CLAIMING I had fudged the condition of the car. I told Justin (Used Sales Manager) to pull KBB up in front of me on the web and to value the car so I can see what he found wrong with the car. If anyone had fudged the details, it was him. He wrote on KBB that I had a lien on the title, NOT TRUE, the potential trade in was PAID FOR IN FULL, NOTHING OWED, and also claimed I didn't have 2 keys WHICH I BROUGHT TO THE DEALERSHIP. Then he goes down with his price of 500 off MSRP. After back and forth for much too long, they lost the deal for 200$. They couldn't come down 200$ although I was ready to pay for the car in cash. It was a shame and I'd advise anyone who respects themselves to disregard this dealership because they know nothing of how to respect their customers. They are [non-permissible content removed] whom you do not want to do business with. I went to Lia Honda and they did not haggle; bought the car for $2,200 less than Mohawk's "deal"

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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