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VIP Honda


700 Rte 22 E, North Plainfield, NJ 07060 (map)
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Dealership Sales Review

2.5 out of 5 starssales Rating
Another Lying Dealer
Written by kawochan on 01/18/2008

I was Hunting my honda Fit in Orange color, and this dealer's web site tells ture story with VIN number reference on their inventory. Not like some Dealer will lie to u saying they have the color u wanted, but they dont. Had a deal ($500 off) with the internet sales person before i go. The Nightmare starts here. I took 2 hours from NY to there. When I arrived, it was already 8:00 pm and they are about to close. The Sales Manger named Paul Santiago saw I like the color so much, and most other dealers dont have it. He said the internet sales is not here, and he is the one in charge here. He said he can not do this deal for me. I asked him to borrow the PC for a print out of wht the sales had sent me on e-mail. He said their computer can not check e-mail... can u believe it?!?! How could they send me e-mail without internet access?! He said what he can do is $16070 ($0 discount). He think he can get me, just because i like the color so much, and drive 2 hours here? NO WAY! I asked for his business card, and run away. He was little shock. The next day, the internet sales called me what happened yesterday. I know is not the internet department's mistake, But I will not spend another 2 hours to take another risk.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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njhonda2 on 12/06/2010
Customer tried to get an internet quote from our dealership and use ANOTHER dealership's $500 off any purchase internet coupon. When we would not honor another store's coupon with our current bottom line deal, the family of 3 was not pleased and felt as if they had some form of leverage to unfortunately argue about an already super-aggressive internet quote. VIP Honda holds true to their internet quotes and a superb deal was left on the table that evening.
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