Hawthorne Chevrolet

Dealership Fraud - pulling a credit report against your expressed wishes and instructions is a Fraudulent Act, says Credit consumer monitoring service. Finance manager Vazquer made Fraudulent Misrepresentation when he lied with the intent to deceive me with the knowledge that incomplete paperwork he insisted I sign, was sourced from The Bank of America. It turned out to indeed be untrue. This demonstrates Reckless Disregard as Vazquer knew his statement was false. Unauthorized Inquiry of my Credit Report was initiated against my stated wishes to both salesperson Michael Keane and the Finance Manager Victor Vazquer, and made on several occasions. Vazquer lied that an incomplete form he gave me to sign at the end of the purchase was from Bank of America. The Bank says nonsense, Vazquer had presented an incomplete Dealership form he should not have. Bank of America says dealership did not follow their procedures for an auto loan they had approved in advance for a fixed amount at a low interest rate. Vazquer also lied that my pre-approved finance rate from The Bank of America had been changed (increased) because of the choice of car and time lapse from my loan approval. Bank say absolutely not true as they had given the Dealership clear finance approval in advance of the sale being completed. When challenged Vazquer then changed the interest rate to what had been pre-approved by the Bank of America. Dealership President Steve Barna lied, and said they did not pull my credit, it was the Bank of America. TransUnion have since provided a copy of a Hard credit pull initiated by Hawthorne Chevy on the day of the sale.. Salesperson Mike Keane was terrific; a good honest guy but their management are not trustworthy. Keane said later the day after the sale was completed, Vazquer should not, rpt not, have made a Hard credit pull as he knew that was against my wishes and instructions. Shocking and disgraceful. So much for Hawthorne Chevrolet customer relationship reputation - what are they thinking? Shameful performance from a large New Jersey Chevrolet dealership, with Finance Manager and the Dealership President lying to a customer.