Bill Vince's Bridgewater Acura

Came in here looking for certified TLX and came home with one. Lets us say buying a luxury car did not most certainly feel like it. I went to see 2 different TLX's on the internet and was greeted by a salesman that I did not want to mention names. I honestly could not understand most of the things he was saying to me. I was surprised I got the deal done with him. I should have asked for another person, but would it been rude? After the test drive we worked the numbers and then my trade in. After some talk we could not agreed on the trade in price and I walked out. The sales manager which I could understand texted me back that night and we worked out a price on my trade so I came back to pick up the car. I felt the sales manger sounded a little arrogant saying your buying CPO Acura. I didn't need to be reminded of that, all I care was the price. Took off a star or two for that. I got my own financing so I was out in less time than if you were financing with Acura. When I came to pick the car and had to sign the paperwork to drive it home. It was the standard usual process in the finance room trying to sell you extended warranty and other protection plans. I declined to all of them and off I went to drive off. To my surprise no parting gifts like a box cookies or something like a Honda dealer once gave me. No Acura key chain, hat, mug, or anything like that for that matter. Come on Acura , I'm buying a luxury car throw in a little something. Also, I paid for registration fees in the finance office. Once I picked up my registration card they said it was another 60 dollars. Their excuse was that they extended the expiration by another year. Why didn't they tell me this in the first place? I said whatever and had to pay it. Finally, I notice the steering wheel was off centered. It maybe need an alignment or something. Maybe I didn't noticed this during the test drive but after a week I noticed it. I thought CPO Acura's are checked with a 180 point inspection. I guess not, but since I have a warranty I will have them check it. I dread coming back and leaving my car with them. They should have check in the first place. I do consider myself mechanically savvy so I did know what to look for. Overall, my experience here was not a pleasant one. After I wrote this review, I got a call from the customer satisfaction rep and they said to bring in the car again for them to look at it. I dropped off the car over the weekend and picked it up the following Tuesday. They somewhat fixed the steering issue but it seems to be an tire issue. Next, they could not duplicate the smart key fob not working and only working randomly. Yup, they told me sorry we couldn't find the issue even though I sent them two videos showing the issue. Lastly, the Bluetooth does not streaming Pandora as it did on my previous car. They told me that this is an known issue and they don't have a update or fix for it. They blame Acura for not providing an update and just to live with it. I'm like really, Acura an luxury brand does not have a fix for Bluetooth problems? My old Camry never had these issues before. I sent my issues via email to three people at Bridgewater Acura a week ago and no one has gotten back to me as of yet. So much for customer service and I have so many regrets buying a car at this place. They basically took my car to try to fix, but couldn't so now they basically told me to live it by not responding to me. I would be careful buying a car at this place because afterwards you might be on your own even though I bought a Certified Pre-Owned Acura.