Rockland Motors
Dealership Sales Review
I KNOW ITS A LITTLE LONG BUT WORTH READING BEFORE PURCHASING A 20-30K CAR FROM THIS TERRIBLE MISLEADING COMPANY!! So at first Rockland Motors seemed perfect. I met Tom who sold me my car. He told me all the good stuff to get me to buy the car. Such as "we will fix everything that is wrong with it if anything is wrong", "the car will be perfect when you receive it", and my favorite line he said was "we are owned by Acura of Westchester" etc. and as you can imagine anything else to get you buy a car like all sales person do. He is a [non-permissible content removed]. I had to go to Acura of Westchester to get my car serviced they have nothing to do with them besides selling them the cars they can't get rid of at a wholesale price. So we are clear Acura of Westchester does not own Rockland Motors. Rockland Motors uses there good name to sale more cars! Then I met FRANK!! If you SEE FRANK RUN IMMEDIATELY. HE WILL SCREW YOU OVER!! He is in charge of the financing part of the car buying process. I will not lie if you want to drive an Acura with terrible credit he is the man to go to but KEEP IN MIND you will be signed to a HORRIBLE TERRIBLE contract. Had I known that he was lying to me about my contract they would have never got my business obviously. For starters you can NOT pay off your car EARLY like he claims you can with any of his LENDERS. I was thrown for a loop when i tried to pay off $5000 dollars of my car and was told it will not go towards principal only but to interest as well and that I'm just paying months ahead. I called FRANK and he said he would look into it and that what the lenders was telling me was false. He than NEVER EVER picked up my calls again or called me back. But when I was buying the car he NEVER EVER missed a call or text!! Thank GOD I was able to refinance out of the contract he put me in. IF YOU WANT TO DRIVE AN ACURA THEN YOU ARE BETTER OFF GOING TO ACURA OF WESTCHESTER WHO AGAIN DOES NOT HAVE SAME OWNERSHIP AS ROCKLAND MOTORS. They have EXCELLENT SERVICE! I can't do anything to Rockland Motors as much as I would LOVE to but write this review. I hope I help anyone that thinks of going there to rethink it!!! SERIOUSLY A BIG HUGE MISTAKE!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No