Rockland Motors

This review is for those wondering whether this dealer stands behind the cars it sells, and I can tell you the answer is an unqualified yes. Frank sold me a 2005 Buick LeSabre that appeared to be in great condition. Within a month, however, the transmission started having problems, giving a hard shift that shook the car in the lower gears. I called the dealer, they put me through to their service garage, made an appointment for that week and brought it down. They confirmed the issue on the car's computer, changed the transmission fluid and filter and added a chemical to dissolve any sediments that may have built up while the car was sitting. Three days after I got the car back, the issue reappeared so I took it down again. They couldn't replicate the issue, but just to be on the safe side, they sent it out to a transmission shop who confirmed that the transmission is now in good shape (it looks like the fluids just needed longer to flush out the sediment that had built up in the transmission). They returned the car to me and I've been driving it for over a month with no issues. They never charged me a dime, never questioned my assessments, never tried to dodge my calls or dragged their feet over the problem. These folks can definitely be trusted to take care of you if a car they sell you has an issue soon after you buy it. Frank, Karen, and the mechanics Lou and Billy, were all great from start to finish. I would definitely trust them to sell me another car, but I think the one I got from them this time is going to last me a while!