DCH Wappingers Falls Toyota

From the beginning to end it was a great experience! When you show up on the lot you will be greeted with smiles from an available sales consultant. Our sales consultant was Akeem J. and he was great to work with. Akeem was attentive, courteous and best of all patient. Every buyer has their own needs and we feel he addressed ours very well. We did a ton of research on three row crossovers and narrowed down our choices to a new 2014 Toyota Highlander or a 2014 Honda Pilot. Akeem was able to gauge our knowledge of the vehicle and did not bother to oversell it like a lot of pushy salesmen we have dealt with. We also feel the need to mention that we entered the dealership with our 5 year old son and multiple members of the staff made us feel comfortable. Our son was especially content with the popcorn and available beverages. I can continue to write for quite a while describing the entire experience but will just sum it up by saying the dealership as a whole was a friendly environment and the fact that multiple staff members from sales to management bothered to introduce themselves and make us feel comfortable speaks volumes about the way this dealership cares for potential customers. Now we just have to see how they do over the next few years keeping us happy and servicing our beautiful new vehicle.