DCH Wappingers Falls Toyota
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Don't Do Me Any Favors
Written byon 05/07/2008
Acted like I was doing them a favor to visit their dealership. I was shown a brochure and given a brief tour of the vehicle. There wasn't much interest shown by the salesman. [violative content deleted] Their "deal" is take it or leave it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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toyota_dealer on 12/06/2010
Sorry for the delay responding to your post. My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Please accept my apology for the manner in which you were treated at our dealership. Please be assured that your comments are taken very seriously. Our dealership strives to ensure all our customers are treated with the utmost professionalism, courtsey, and respect. Im most interested in speaking with you either in person or telephone to address this matter. Sincerely, Lee W. Burns, general manager.
Reporttoyota_dealer on 12/06/2010
Sorry for the delay responding to your post. My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Please accept my apology for the manner in which you were treated at our dealership. Please be assured that your comments are taken very seriously. Our dealership strives to ensure all our customers are treated with the utmost professionalism, courtsey, and respect - ALWAYS. Im most interested in speaking with you either in person or by email to address this matter. I can be reached at (845) 298-8880 or by email at lburns@dchusa.com. Sincerely, Lee W. Burns, general manager.
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