DCH Wappingers Falls Toyota
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sales Rating
Bait and Switch
Written by 09/11/2014
onI was looking at the cars on the lot and found one I liked for the price listed on the front windshield. There was no sales person around but some employees drove by in a car but didn't stop to help. So I went into the sales office and was directed to Mitch. When I asked about the car he said he didn't have one at the price listed on the sticker (inside the windshield) and when I continued to ask he then said "oh, I noticed that and it was a mis-print and was being changed". He was one of the people in the car that had drove by and seen my looking at it. He would not honor the sticker price and I requested that he ask the manager. The reply from the manager was not, that he wouldn't honor the price either. When I got out of the sales room and went back to the car they had removed the sticker price. This is what I call a Bait and Switch.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No