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Hudson Valley Volkswagen


1148 Rte 9, Wappingers Falls, NY 12590 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Best car buying experience ever!
Written by on2wlzDAD on 03/11/2016

I take these reviews with a grain of salt because the ones usually taking the time to put up a review are the ones who have not had a pleasant experience. This is not one of those cases. Here is my story. I built a car on the VW site and submitted a request to be contacted for pricing. My main criteria was that it have a manual transmission. Several dealerships called and left VMs and sent emails. Of those who reached out, only 1 had the vehicle I wanted on their website inventory. However, in spite of the "button" next to the listing which suggested there was a special "E-price" the contact flatly stated there was a lot of interest in the vehicle and the price on the website was the FINAL price. They then suggested I come in to look over their inventory and scheduled an appointment. I understand a rare model commands top dollar but I wasn't JUST interested, I wanted to BUY this vehicle that has been listed on their site for several weeks now. Apparently the "interest" in that vehicle wasn't impressed enough to buy. Thoroughly put off I was traveling home after picking up my current car from the repair shop (again), and decided to pay Eric Anderson an unscheduled visit. I had spoken briefly on the phone with him earlier in the week and although he did not have the vehicle I wanted, he was willing to look around to see if it was available elsewhere. He was also willing to find something similar and quote me the cost of accessories and labor to bring it up to my specs... all in that first phone call. He didn't promise me it was already on his lot and try to force me into scheduling an immediate appointment. He's good people. Upon walking in and meeting up with Eric it was all business but in the way that two old friends could discuss intelligently the pros and cons of a purchase their buddy was about to make. At no time did he downplay the importance of the features I was looking for, nor ask me to settle for whatever may be readily available. He simply asked if I wanted to test drive a car which had the most important feature to me. During that test drive with the benefit of Eric's expert knowledge of all things VW (when asked) I came to my own conclusion that the car I was in was PERFECT. We sat down, he gave me a great rate and knocked off some $$$ off the sticker price. Mindy came in and sweetened the deal with a nice incentive and I had my car the next business day after work. Upon delivery Eric went through a detailed review of the car's features in a language I understood. This was very refreshing as I had only experienced this level of service at the BMW dealership down the road. Did I mention he's good people? Great job Eric!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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