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Gregoris Motors Subaru


555 W Merrick Rd, Valley Stream, NY 11580 (map)
Today 12:00 PM - 5:00 PM
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Service Rating
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Yes (3) No (0)
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Dealership Service Review

3 out of 5 starsservice Rating
Service is ok- Service center needs to be remodeled!
Written by fairtrade87 on 01/10/2017

I have been to Subaru service several times over the last few years. Only certain service writers are friendly, the others are just always in a rush & do not make you feel like your time is valuable. The work performed was good, I never had any real problems with the quality of the work. The service center needs to be upgraded & expanded, badly! The waiting area is cramped & when you need to discuss things with the service writer in person, you are all out in the open. There is no privacy. Gregoris also needs to start offering loaner vehicles for any work done including warranty, oil changes, etc.. They do have a shuttle but not convenient. If Gregoris started to offer loaner vehicles, I will definitely come into their service area more often.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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