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Romano Subaru


960 Hiawatha Blvd W, Syracuse, NY 13204 (map)
Today 07:30 AM - 06:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing Experience for First Time Subaru Buyer
Written by Erin_S on 07/14/2017

I recently purchased my very first Subarau, a 2016 Legacy from Tony Hill!!! As I walked into Romano Subaru, I looked for the least "salesy" looking person I could find, and it helped to be Tony who simply smiled and said "Hi Guys! Welcome to Romano Subaru!" So I introduced myself and my father who was with me that day, and told him exactly what I was looking for, a Forester or Departed, because I wanted a lot of room, but I was also looking or something practical and with decent gas mileage. I also have him my budget, and we were off. He showed us each of the vehicles that I was interested in, and asked if inwould mind looking at a Legacy, because he thought I might like that even better. I obliged, and then decided that I'd rather only test drive the Legacy and the Forested. I drove both and low and behold, chose the Legacy! I love that Tony knew exactly what the perfect fit for my son and I would be, and he couldn't have been more spot on!!!! He took everything thing I told him, showed me what I wanted, offered something else, and never made me feel pressured into one over the other. Not only does the Legacy have more than enough room, the gas milage is (obiously) better than that of the Forester, and financially, I got a newer car with many less miles for much less than I expected. Tony really went above and beyond to put every financial figure out on the table, go over every situation and get me in to my PERFECT car, while keeping me within my budget and leaving me feeling great about my purchase! I can't thank Tony and Romano Subaru enough!! I will certainly be recommending them to friends and family and will be a returning customer for sure!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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romanocars on 07/17/2017
Dealer Response
Thank you so much for the wonderful review. Customer satisfaction is our top priority here at Romano Subaru and we couldn't be happier to hear that you had a great experience working with Tony! Enjoy your awesome new Legacy!!!
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