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Lamacchia Honda


932 W Genesee St, Syracuse, NY 13204 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Disappointed
Written by Ben on 10/18/2019
updated 10/25/2019

My girlfriend & just purchased 2019 Honda HRV on lease. The process of getting the vehicle was harder than it needed to be. The salesmen told my girlfriend several times different things about the down payment. At first he said we couldnt do the down payment off a card, then we asked Mike (finance guy) he said that was fine. Then when we got the insurance for the card they called us & said the address wasn't right, so my girlfriend called the insurance company & told them the insurance didnt have the right address, our insurance agent said it is correct I'm looking at it right now. We called the dealership back & informed them that it was right. They gave us attitude about them being wrong, with no apology. Then when we came to pick up the car the salesmen had a different guy finish the paperwork & he sat at another table on his phone, when he could have been putting the temporary registration on the car instead he stayed on his phone

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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