Nissan of Staten Island
Dealership Sales Review
I saw a pre owned car that I was interested in online and called the dealership to confirm they had the vehicle in stock. They confirm that the vehicle was available and I can come in later to test drive. I knew someone that worked there that was a long time friend and advised him that I was interested in a vehicle and I’ll be coming by. He asked me for the stock # and looked into the inventory and confirm that they do have the vehicle on the lot and it just come out from service. He then asked me how am I paying for the car, and I told him cash... he said that he will call me back because he’s busy.. he called me back 30 Mins later and advised that the car was sold. I didn’t believe him because I know how these salesmen works at this specific dealership. I then had my friend called regarding the same car and they advised that the car was available and we made an appointment to go in that same evening. I walked in the dealership and the car was on the lot, we test drive it and then sat down to discuss payment. I told them that I am paying cash... the salesmen excused himself to talk to the manager and my friend and then came back and said that he sorry but the vehicle is not available anymore, it has been sold... How is that possible if we just test drive the car and the salesman is holding on to the keys. There was another car that I was interested in and somehow that car was “Sold” as well. These people here are [non-permissible content removed] and try to get off on you. They want you to finance so that they can tap on additional fees that we as buyers are unaware of. I had a bad experience prior with a finance car that they over charge me for (brand new) and the car gave me a lot of problems and they were never able to fix!!! I tried for a 2nd time to give them the benefit of a doubt but I should have known that old dogs stick by their tricks. I’m disgusted by this dealership and by manager Derwin, Victor and the salesman that assisted me!!! Don’t trust them!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No