Nissan 112
Dealership Sales Review
They use deceptive tactics to lure you into their dealership. I drove over 50 miles after communicating with their Internet Manager, Raquel R. I was very specific as to which vehicle I wanted (2014 Nissan Rogue Select AWD w/convenience pkg, white or red) and explained to Raquel that this was a cash deal, NO LEASE, NO FINANCE. After Raquel quoted me a price, I asked her are there any hidden fees? Raquel said to me, that there are no hidden fees just add tax and DMV fees to the quoted price. She also said to me that Nissan 112 does not ever use hidden fees what so ever, the price quoted is the price. Before going to the dealership, Raquel assured me that the vehicle I am looking for is in their lot and that she'll have it ready for me. I trusted her candid tone over the phone and made the over 1 hour drive, paid tolls to their dealership. Once I entered, Raquel handed me over to a sales associate, John. John took me to their other lot down the block from them. John couldn't produce the vehicle that Raquel assured me she had on stock. I explained to John that I drove over one hour and if you didn't have the vehicle, you or Raquel had plenty of time to call me in advance and tell me and I would had gladly came back another day. John tells me the vehicle is on the pier. At this point I'm beginning to have my doubts. Then we go back to the dealership so that John can locate the vehicle. John never told me he actually located the vehicle but jumped right into the price. John tells me the price is $250.00 more over quoted price unless I'm willing to finance the vehicle. At this point, I realized that I had been lured to Nissan 112 under deceptive tactics. I went to the dealership with the intent to purchase the vehicle. The price quoted to me was in line with other dealerships had quoted me, so I felt confident that it was a quote that was realistic. I only went to Nissan 112 because I did my homework and wanted to find a dealership that actually had the vehicle that I was going to buy. As a consumer and as a hard working man who saves his money......my only interest is in actually seeing the new vehicle that I want to pay cash for. That is my right as a consumer!!! In summary, DO NOT TRUST RAQUEL R. DO NOT TRUST JOHN. AND BY FAR.....DO NOT TRUST NISSAN 112!!! THEY WILL LIE TO YOU TO GET YOU IN THEIR DEALERSHIP. THEY WILL TELL YOU THINGS THAT ARE NOT TRUE.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No