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Chilson-Wilcox


660 Addison Rd, Painted Post, NY 14870 (map)
Today 9:00 AM - 7:00 PM
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Yes (1) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Dishonest Dealer
Written by carguy149 on 09/15/2011
updated 06/04/2025

I have actually bought 2 cars from this dealer, from the same salesman. Both vehicles have been pretty good overall, but when I bought the second one I was looking for a car with as many safety features as possible as my son was going to be driving it. I specifically asked about traction control and was assured that the car had the feature. I even asked why there was no "dummy light" for it as my wife's van did have an on/off switch and dummy light to tell you if you had the traction control turned off. The salesman told me that Dodge didn't put a switch in this model so there was no need for a light. A few months later when the snow came in I tried it out and found that I could spin the tires freely in the snow with no interaction with the traction control. I called the dealership to inquire about it and was told the car doesn't have that option. He denied ever discussing it and all but called me a liar. I find this worse than most offenses dealers get accused of, so I won't be going back there. They "pride" themselves on being a different kind of dealer that does things the right way...I disagree!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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