Chilson-Wilcox

The most impressive things about Mr Charlie Griswold was that he listened first time, realised exactly what I needed, and his advice was spot on. He asked the right questions, understood the answers, and made the decision that was right for me, based upon a clear a compassionate assessment of both our situations. He understood as well that the specific car was time sensitive, and within two hours they had financing arranged, on a saturday, for someone self employed, no less. I fetched the car, which he described as pristine, Monday morning at nine am. Pristine is a word one rarely uses, and, in this instance was an understatement. The car was everything described, but better, and was ready to go the moment I arrived, every paper was perfectly accurate, and my worst eccentricities were met with a smile. Charlie was even friendlier in person than on the phone, a gentleman in every way. When I asked the service manager what had been done to the car, he was one hundred percent honest. Thus, I can only recommend this dealership, and especially Charlie, unreservedly. Certainly when the dreaded NE winter arises, I shall return for a Jeep, and hope that anyone reading this will realise that any distance travelled is worth the time, as, although my good luck happened by chance, the reader should feel certain that this place is the best place to go for what they have, they will be honest and excellent. In today's world of impersonal, Charlie and his team are not so much salespeople as advisory team members worthy of trust. These values may be rare, but stil exist at Chilson Wilcox, for which I am personally grateful.