R M Burritt Motors
Dealership Sales Review
I found a Chevrolet certified 2016 Silverado that they were asking $22260.00 on Burritt Motors website. I called and made an appointment to see this truck and test drive.. Upon inspection and test drive, i made an offer of $22000.00. It was immediately accepted and i gave them a $500.00 deposit and was to pick the truck up in 3 days. The insurance binder was active on the vehicle as well as the plates were put on it, The salesperson was having me sign the paperwork and she mentioned this vehicle has a 30 warranty. I then informed her that i bought a certified Chevy truck which comes wit a 1 year bumper to bumper warranty as well as a 6 year 100000 mile power train warranty.She brought the manager in who was rude and aggressive and demanded that i pay the difference between the asking price of $22260.00+ and the price that we agreed upon, $22000.00. He came up with this excuse, "did you read the disclaimer about an open recall?". and that they can not accept the lower price even though the deal was done,,, "THEY" accepted it. I refused to pay the $260.00+ difference and was then told to get out of the building by the manager. I was thrown out into the cold and wind where i stood for 25 minutes waiting for my sister to come back and pick me up. I stood there in crucial pain as i am disabled and Burritt Motors dis not care about a human beings comfort or welfare, only their $260.00+ . They have no regard for people, only their shoddy business practice. I have yet to receive my $500.00 deposit back and the salesperson will not answer my calls. I have never felt so humiliated and degraded. Thankfully i have all page pictures of this truck online and the offer as they have changed everything and the wording on their "Certified Chevrolet's the next day. All of this over $260.00+ Be carefull with [non-permissible content removed]!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes