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West Herr Subaru


3559 Southwestern Blvd, Orchard Park, NY 14127 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Two Stinkers, One Location
Written by buccaroooo on 04/03/2012
updated 07/23/2025

Leased a Legacy there 3 years ago, had to take the car in 4 times for the same problem as well as others (transmission, Air Conditioner, tire check light-never fixed, vibrations). For some odd reason I leased a forester from there. They gave us a terrible rate but somehow kept the payments close to what we wanted. But... it only made it 36 miles before the starter/alternator/battery went. According to the "salesman" at West Herr this has never happened to him in 1500 sales of vehicles. Really? So I guess I am TWO out of 1500 right? Since my first car was a problem too.This happened Saturday and it is tuesday and we still do not have our brand new forester in our possession yet. West Herr is a good company when everything goes right. But it appears when the crap hits the fan they really struggle. BE SURE TO GET THE EXACT QUOTE BEFORE YOU GET THE DEALERSHIP!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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