Mastel Ford Lincoln
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Dealership Service Review
service Rating
Oil change and nys inspection
Written byon 04/04/2016
It was OK. They tried to pressure me into changing my brakes. I did not appreciate that. When I asked questions they treated me like I was not smart enough to understand and really tried to push me and tell me my brakes were unsafe. If they were unsafe it would not have passed inspection, and I had a second opinion done over the weekend who let me know there was no reason to change my brakes yet.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable