Joe Cecconi's Chrysler Complex
Dealership Sales Review
First time car buyer from a dealer an Gary C. roped me into a 2006 jeep commander that undoubtedly i wanted. initially i was going to trade my vehicle in but they low balled me with a 500 dollar value so i sold it to put 1000 own on the jeep. i "financed" this vehicle on August 15th 2014 and was extremely happy. I started noticing issues withe the transmission not even two days after having it. Brought it out 3 to 4 times before they finally said there is something wrong. They had to replace the whole transmission which "wasn't covered due to lemon law of miles" but they still fixed it. this put a lot of miles on the vehicle driving back and forth from buffalo to Niagara falls 3 to 4 times before finally fixing the issue. now it is September 17th 2014 an I have not received a payment booklet to start my payments on the vehicle with my grandmother being the cosigned she told me to call and figure out why i haven't received anything yet when i was told i was approved for the loan and finance. I called the dealer (GARY C.) and he said maybe they are giving it to you for free...trying to joke but it wasn't funny. so today i called SEFCU where my "loan" was supposedly out of. gave the woman on the phone all my information and she said i had no account with them and neither did my grandmother.. put me on hold and when she returned said i was denied a week ago... I signed loan and financing paperwork and was told i was approved now since there is no finance in place they want to up my interest rate to try to get me approved.. I am a single mother who works two jobs and goes to school full time it is already hard for me to make these payments let alone to raise them.. I cant afford that. This dealer used the "yo yo scam". He had no feeling towards his customer just the money he was going to get out of the sale and was really pushy with everything. working 2 jobs and going to school and raising a 3 year old i need my vehicle to support us. this dealer lied to me and used number and sales scams to lead me into a purchase that was NEVER approved and i had no idea because i was told it was approved.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No