Skip to main content

Joe Cecconi's Chrysler Complex


2380 Military Rd, Niagara Falls, NY 14304 (map)
Today 10:00 AM - 3:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Getting Screwed at Joe Cecconi's
Written by raymond39 on 06/16/2011
updated 06/22/2025

On august 28th 2010 I walked into Joe Cecconi's looking to purchase an suv with third row seating. I had just filed for bankrucpy a year earlier so my credit score was poor. I had $2,300 dollars to put down on a vehicle that I had received from an insurance claim when my previous car was stolen. While I was there the first car that I test drove stalled when I reached my home to show my wife. I should have noticed that as a sign of things to come. I did not like the vehivle that I test drove but back on the lot they had just receieved a trad-in for 2006 Mercury Mountainer. It had every thing I wonted. I over heard the managers saying it would be hard to sell with the paint damage done inside the vehicle. So I told them I would take it as is if the can get me finaced for it. So quickly the fianced me in a high interest rate, and took my full deposit. After the first the the transmission was sticking. I brought it in and they fixed it. 9 months later I had to repair the front end, replace the alternator, horn, and wiring which worked out to be about $1,800 in work. My mechanic at Firestone proceeded to tell me that I had one of my head gaskets has air coming from it and will eventually blow. So I choose to go back to Joe Cecconi's to look to trade the truck back in for something of equal or lesser value even though I felt like I deseverd more. They tried to push me into a brand new vehicle and get another cash depsosit from me also take the truck back for $3,000 less than the blue book value of 13,000 because of the repairs needed. So I had no money down, My credit score that I had been building back up dropped because of the $1,800 in repairs that I got credit from Firestone to have fixed and they where trying to screw me for they value of the truck even though I know it was worth more. I awsomed they would try to do something seeing how it has only been 9 months since the intial purchase and I was fincially strapped becuase of the purchase and recent repairs I was wrong. I went online to check there website and saw that they had a few mini van for sale around $9,000 and when I suggested an even trade they would not even consider it. To shorten up my story I am now stuck with a lower credit score that I had begun building back up. About $4,000 out in cash from the deposit and repairs and I have a car that the engine could go at anytime and I have no money to repair it. Did I mention I only purchased the car 9 months ago?

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
raymond39 on 06/29/2011
So a few days later after writing this reveiw. The salesmen and manager at Joe Cecconis contacted me. Intially I thought they contacted me becasue of the reveiw I had posted but after discussing things with the manager and salesmen I felt there was a genuine concern for my sitaution and everyone was diligent in the efforts to help me out. The Manager had no prior knowledge that I had left there very un-happy and displeased with my expericne at his complex. He apologized for my expercinece and asured me something would be done. They where able to qualify me for a brand new 2011 Dodge Caravan at a lower payment than what I was paying before. I watched these gentlemen really grind it out in order to help me out. Needless to say I was very happy this time around because of the service.
Report