Joe Cecconi's Chrysler Complex

I had negative feelings about this dealership to begin with, but thought that maybe they have changed from all the bad stories I have heard about them from the past. Well shame on me, they had not changed at all! I had a Dodge Journey that I had bought a year earlier and wanted to trade in for a Jeep Liberty. I did my homework, and new that their were rebates that would have ended on the last day of the month, so I figured I would give them a try, what a mistake!!!!!!!!! I wanted a Jeep Liberty with a Tow package, V-6, Cruise, and power. What I got after sitting at the sales desk for over 5 hours was a Liberty with the roll back top, no cruise, and no tow package. The salesman, whom I knew slightly, told me he would take care of me, well, let's just say he took care of me. I have since spoke to the General Manager, and everyone in between, and I am still very un-happy with this dealership, and will do everything in my power (legally) to bad mouth them and their operation. They only care about the sales out the door, and nothing after. Beware of their sales tactics if you go, and sign nothing, don't change your insurance as they like you too before you see the vehicle you are purchasing, and make sure if you go, that you have the salesman go over every inch of the vehicle before you buy. Now I know that I own a little of the responsibility myself, as I trusted the salesman to do the right thing, but as I stated earlier, never again will I set foot in this dealership for any reason whatsoever, unless they do right by their wrongs. I have worked with Northtown Dodge before, and that is where I will go for all of my service and future purchases.