Joe Cecconi's Chrysler Complex

I was looking to buy a 2006 Jeep grand Cherokee and drove 2 hours from Rochester NY to see them. They had ok sales in person but when I went back home it was the worst I have ever dealt with. The dealer did not return my call and would not pick up my phone calls on the last day. I was told that I could pick up the vehicle on sat and had an appointment at 230. Everything was suppose to be taken care of Friday but come sat they still needed information. I gave them all the information the dealer requested and was waiting for the response and answer and it never came. I called back and the dealer told me there closed. Monday was now the day I was suppose to pick up the vehicle. I spoke to the dealer again and she said she had all the information that she needed and will call me as soon as she can with an answer today. When I called them I spoke to someone else because they said my dealer was busy and they told me I needed more information from my cosigner. I called my brother my cosigner and he told me my dealer said she had all the information and will let us know if we need more information. So i called back and asked to speak to her and they said she went home for the day when there suppose to close at 9 and it was only about 6 in the evening. I was upset and sad at the same time. I don't understand why they had to keep [violative content deleted] me. I would have rather been told the truth and wait instead of expecting to get the truck 3 days in a row and feeling like Christmas and not getting anything and barely any answer. They never told me nothing. My credit is not the best but its at beginners level but my cosigner brings me to a good level. But there guaranteed approval couldn't apply because they never told me anything!!! I just wanna let people know that this dealership is not a good one and you will have a much better experience going to another one.