Land Rover Mt. Kisco
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What a mess
Written byon 02/06/2023
I brought my car to Land Rover of Mt. Kisco on December 26th for repairs and just got my car back on February 4th. To be fair, they did warn me that their repair shop was inundated and they couldn’t even tell me how long it would be before they got to my car. That I can understand. What I can’t understand is why after spending over $2,300 for repairs, my car is returned with grease stains and smudges all over my front seats and dashboards. Who thought it would be acceptable to return a car to the owner in that state. This must be normal practice at Range Rover of Mt. Kisco but it’s not acceptable in my book.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Lily Veronica on 02/08/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (914) 614-0886 -- we hope to hear from you soon.
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