Land Rover Mt. Kisco
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Dealership Service Review
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Charging thousands for a repair within 5 days of buying the car
Written byon 12/30/2022
I purchased a used Range Rover and within 5 days of purchasing the car I had a computer warning telling me there was a L front suspension fault that would cost $2400 to fix. The general manager did not see fit to cover the cost of the repair 5 days after buying the car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Shane Kelly on 01/05/2023
Dealer Response
Hi, we are deeply disappointed by your experience at Land Rover Mt. Kisco. We'd like the opportunity to turn your experience around. Please reach out to us at (914) 614-0886 at your earliest convenience to discuss how we can turn this experience into a positive one.
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