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INFINITI of Lynbrook


843 Sunrise Hwy, Lynbrook, NY 11563 (map)
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Dealership Service Review

2 out of 5 starsservice Rating
Nice staff, still having issue’s with the car.
Written by Ed on 10/02/2019
updated 10/09/2019

I had brought my infinity q50 red sport 400 in for three issues. One, the suspension was making noise upon driving over uneven pavement. Second my belt would squeak upon acceleration. And Thirdly there was a strange grinding noise that came from my tire at any speed over 60 mph. The service Advisor I was paired up with was Brian. Brian was very nice and professional. They claimed to have changed some links which were responsible for the suspension noise. They also said they had done an adjustment on the belt. However the suspension is still making noise, in fact the car drifts all over the road as you change lanes. The belt is still squeaking and they claim that the grinding noise coming from my tire is due to bad brake rotors. This doesn’t make sense to me. The car has only 16,000 miles on it. This is the 2nd time I have come in but my issues aren’t being resolved.

  • Recommend this dealer? No

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