Lexus of Queens
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"Lexus of Queens".. the best "Luxury Service & Shopping Experience" EVER!
Written by 04/15/2021
onLiving in NJ, it all began thru an online chat on their website. From my original point of online contact, all the way thru final car delivery was better than I ever expected.
Where do I start?
Hey New Jersey, New York, Pennsylvania and Connecticut.. All I can say is that It's worth the drive. "Lexus of Queens" knows that without you, their valued customer, they have nothing.
In the order I met my new friends. Latoya (Assistant Sales Manager), my personal sales consultant who answered the question, is the car still available by sending me a live video if it in their showroom. She had me from there! Aldo, the Pre-Owned Manager diligently worked at getting me a fair trade-in value. Ken, the General Manger overlooked the entire shopping process and made sure I was receiving their guaranteed "Lexus of Queens Luxury Experience". You can tell honesty and great work ethic channels thru his staff. Last but not least, Darwin, the Finance Manager. Very pleasant finance office experience. An oxymoron right?? That's usually not the case at other dealerships. Their service staff even stayed late after-hours making sure I understood the cars features and it was perfect my first official drive home. Receptionist and Cashiers very pleasant as well. Sorry if I forgot anyone.
Lexus... the brand combination of "luxury" and "elegance".
"Lexus of Queens"... the best "Luxury Service & Shopping Experience" EVER so far!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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Lexus of Queens on 04/16/2021
Dealer Response
Hi Daniel
Thank you for taking the time to write such an awesome review! I am so happy to hear that our team made your car buying experience such a pleasant one. We know and appreciate that you had many options available to you as where to get your Lexus, and we truly are thankful that we were your choice. I know you traded in a Porsche 911 that you truly enjoyed… it is an awesome ride! I hope you are equally enjoying…if not more so….your new Lexus LC500 Convertible. It was truly my pleasure to meet and spend some time with you while you were here. Please don’t hesitate to let me know if there is ever anything more me or our team can assist you with.
Thank you again.
Ken
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