Lexus of Queens

Lexus of Queens is WELL KNOWN in the industry as being [violative content deleted] and having underhanded tactics. I was interested in a used 2011 Lexus RX350 AWD with Navigation. I checked about a dozen sites and the car was CLEARLY listed for sale for $36,190 and on some of the sites they wrote $33,190 was their financing price. And the car was listed everywhere and on CarFax as having a Certified Pre-Owned warranty which is an additional 2 years / 50,000 miles. Worth $2,000. I called Inna and she said sorry but the car is so well priced that they had to remove the CPO. I accepted it and moved on. We agreed to $36,000 plus their HUGE $995 document fee (also total garbage). I asked for more photos. The used car manager phones me back 30 minutes later telling me that I have gotten the wrong price, that the car is actually magically $39,000 plus fees. I told him that the car is listed everywhere at $36,190 but he tried to play some game saying that this was their financing price, but on their own site it said $33,000 was their financing price. To make a long story short ... they tried to make me think that I was not looking at the right car and their price is $39k. Total [violative content deleted]. This is called a bait and switch tactic. Common especially in the NYC area dealerships. All of them are [violative content deleted]. I had a similar case at two other Lexus NYC dealers.