Lexus of Queens
Dealership Sales Review
The worst car dealer experience I have ever had( and I’m 55 so that says a lot). I was checking into an extended warranty for my 2019 Lexus RX 350. I called or emailed 4 Lexus dealerships. In terms of knowledge and price, Queen Lexus was by far the worst. The contact person Tony Zheng, gave a quoted price $1500 higher then every other dealer. His information was wrong about how warranties work( ie he stated the extended warranty starts the day you buy it, which is wrong as it starts “ after” the regular warranty is up). I corrected him mistake after mistake.How could a Lexus dealer not know about their cars?? Anyway. I purchased at another dealership that didn’t try to screw me and was knowledgeable about their product. I recommend you check out other dealers that are honest and knowledgeable.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No