Lexus of Queens
Dealership Sales Review
If you wanna get ripped off , then just go there otherwise please see below !!! I bought a Brand New 2020 Lexus RC300 on September 1, three things happened before l pick up my car 1, There are so many warning lights was on before l have the car on July 7th , including Engine Malfunction Check Warning Light, Air Bag System Malfunction Warning light, Automatic High beam malfunction warning light, Pre-Collision system malfunction warning light, Vehicle Stability Control malfunction warning light, a lot of them . 2, Since the first day l picked up me car , The passenger side headlight doesn’t work 3, Headlight doesn’t work without a warning light on Dashboard(There are a lot Vehicle alert history on Mutimedia Display, but it doesn’t shows on Dashboard ) Can you imagine that ? A brand new car before selling it to me , already had a lot issue on it , and they are still selling to customers, what if people get injured because of the defective unsafe car? Who’s gonna response it ? A week later, l bring the car back to the dealer, Trying to get a replaced car , but they are very rude and don’t respect their customer, that’s funny, because all those problems on the car were already there before they sold to me . Sales man Brian Zhang & Sales manage Anthony Donnadio, Be careful of them , Don’t count on them if anything happened I already filed a claim to Lexus Satisfaction department, Asking them to repurchase my vehicle, if they don’t have a solution for my concern, definitely l will sue Lexus of Queens without any hesitation.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes